ORDERING TEXTBOOKS JUST GOT EASIER FOR ONLINE CLASSES.
Distance Learning Online Textbook Orders http://kctcs-dl.bncollege.com

PROCEDURE FOR KCTCS ONLINE TEXTBOOKS:

1. Select your term – (example Fall 200)
2. Select your Department –(example   ENG or MT)
3. Select your Course – (example 101, 102, 181)
4. Select your Section –(example B5Z1, 15Z1)
5. Click on Continue
6. Click on View Textbook List
7. Click on New or Used and then add to Cart
8. Click on Continuing Shopping or if finished then click Checkout
9. Click on Register  if you have not register before.  If already register then Log in
10. Make sure you use a active e-mail addess
11. Select your shipping method
12. Select the method of payment
13. Click on Submit
14. Verify you order and click on Place Order
15. Then print your Confirmation Order.

Payment Options:
 
We accept the following forms of payment for your online purchase:

• Credit Cards (American Express, Discover, Master Card, Visa)
• University or School Debit Card (select schools/stores)
• Barnes & Noble Gift Cards
• Student Financial Aid(select items)
• Shipping & Delivery Options and Fees

• In-store pick-up (no charge)
• Standard UPS ground shipping (7 to 10 days) - $6.95 for the first item and $1.95 for each additional item
• Second business day - Standard UPS ground rate plus an additional fee of $5.00
• Next business day air - Standard UPS ground rate plus an additional fee of $10.00
• Some larger items include a $25 base shipping charge and may take 4-6 weeks for delivery.
   
  Note: Shipping and handling charges apply to Continental U.S. orders only. For international and all other orders, please contact your on-campus bookstore.
  Contact your bookstore or textbook manager

TO ORDER BY TELEPHONE IF YOU ARE PAYING BY CHECK FOR KCTCS  Online CLASSES:

• Call 1-866-823-2601
• Have your class schedule available
• Shipping address (must be a street address not a PO Box)
• The books will be shipped within 48 hours of receiving your check.
• If paying by check, make the check out to ACTC Bookstore and mail it to Ashland Community & Technical College Bookstore at 1400 College Drive, Ashland, KY 41101.

REFUND POLICY:
TEXTBOOKS:

• Full Refund, if returned within the first week of class, in your original form of payment with a receipt.
• You can take your book(s) to your home campus bookstore for a refund or ship the book(s) back to the Ashland Community & Technical College Bookstore at 1400 College Drive, Ashland, KY 41101.

WHY A CLASS MAY NOT BE LISTED OR NO BOOK IS AVAILABLE:

• There may not be a book required for the class, and you should speak with your faculty member.
• The Ashland bookstore has not yet received an order from the faculty member for a book to be posted.
• The Distance Learning class is being offered locally and the book is available at the local KCTCS bookstore.
• The class you are searching for is not a Distance Learning class and the book is available at the local KCTCS bookstore.